Frequently Asked Questions
Which ticket should I buy?
Provider tickets are for senior living provider groups, owners and operators. Vendor tickets are for finance, technology, consulting and other roles that do not directly own and/or operate a senior living community.
Where and when will SHN TRENDS Conference be held?
SHN TRENDS will be held on August 4-6 at Renaissance Chicago.
Is there a hotel room block?
Please check back soon for the room block link at Renaissance Chicago.
What is the refund policy?
Cancellations received more than 45 days prior to the event start date are eligible for a full refund, minus a $25.00 administrative fee.
Cancellations received less than 45 days prior to the event start date are non-refundable.
No refunds will be issued for no-shows or for tickets not used.
Substitutions may be permitted prior to the event at no additional cost. Please email events@wtwhmedia.com for more information.
In the event that WTWH must cancel or reschedule an event, registered attendees will be offered a full refund or credit toward a future WTWH event, at WTWH’s discretion.
What does my ticket include?
A ticket to the SHN TRENDS Conference includes access to all sessions, breakfast, refreshments, lunch, coat / bag check, and a networking reception.
Will there be vendor booths?
There are options for sponsor exhibit space. Please click here to request information on sponsorship opportunities.
How do I contact the organizer?
Email us at events@wtwhmedia.com
When are other SHN events being held?
Click here to see all upcoming SHN Events.
My company or organization owns or is an active investor in a provider. Which ticket type can I purchase?
If your organization owns or invests in a provider or providers in this space, your firm is classified as a private equity investor. If you wish to get the provider pricing, you would need to use that organization’s email system/domain to register for the ticket to qualify as a provider. No exceptions.
